Effective Date: August 1, 2025
Last Updated: August 1, 2025
Welcome to www.shopavaoliver.com (the “Site”). These Terms & Conditions (“Terms”) govern your use of the Site and any purchases you make from Ava & Oliver (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Use of the Site
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You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases on our Site.
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You agree to use the Site only for lawful purposes and in compliance with all applicable laws.
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We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information
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We make every effort to display accurate product descriptions, images, pricing, and availability. However, we do not warrant that product details are error-free, complete, or current.
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All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without notice.
3. Orders and Payments
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When you place an order, you agree to provide current, complete, and accurate information.
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All prices are listed in U.S. dollars unless otherwise noted. Taxes and shipping fees will be added where applicable.
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We accept payments through approved payment methods displayed at checkout. By submitting your payment information, you authorize us (and our payment processors) to charge the total order amount.
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We reserve the right to cancel or refuse any order due to suspected fraud, unauthorized activity, or product availability.
4. Shipping and Delivery
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We ship orders to the address provided at checkout. It is your responsibility to ensure that shipping information is accurate.
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Shipping times are estimates and not guaranteed. We are not responsible for delays outside of our control (e.g., carrier delays, customs, natural events).
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Risk of loss passes to you upon delivery of the order to the carrier.
5. Returns and Exchanges
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Please refer to our Return Policy (available on the Site) for details about eligibility, timelines, and procedures for returns or exchanges.
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Items must be returned in accordance with our policy to qualify for a refund or exchange.
6. Intellectual Property
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All content on the Site, including text, images, graphics, logos, product designs, and software, is the property of Ava & Oliver or our licensors and is protected by copyright, trademark, and other intellectual property laws.
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You may not reproduce, distribute, modify, or otherwise use Site content without our prior written consent.
7. User Content
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If you submit reviews, photos, comments, or other content to the Site or our social media channels (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, and distribute that content for marketing, promotional, and business purposes.
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You are responsible for ensuring your User Content does not violate any third-party rights or applicable laws.
8. Third-Party Links
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Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Accessing these sites is at your own risk.
9. Disclaimer of Warranties
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The Site and products are provided “as is” and “as available” without warranties of any kind, whether express or implied.
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We do not guarantee that the Site will be uninterrupted, secure, or error-free.
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To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
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To the fullest extent permitted by law, Ava & Oliver shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of your use of the Site or purchase of products.
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Our total liability for any claim related to the Site or products shall not exceed the amount paid by you for the specific product giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ava & Oliver, its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms and any disputes shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Honolulu, Hawaii.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are posted means you accept the updated Terms.
14. Contact Us
For questions about these Terms, please contact us:
Ava & Oliver
Email: hello@shopavaoliver.com
Website: www.shopavaoliver.com
